What are the 7 qualities of good customer service?
In today’s competitive business landscape, providing excellent customer service is a make-or-break factor for small businesses. Customers have a world of choices at their fingertips, and they won’t hesitate to take their business elsewhere if they’re not satisfied with the service they receive. Imagine a customer walking into your store or visiting your website, only to be met with indifference, confusion, or a lack of support. It’s a surefire way to lose potential sales and damage your reputation.